Deleted an Account Added It Again and Getting Duplicate Error Message
Hi,
Give thanks yous for posting the query on Microsoft Community. I am pitiful to know that y'all are facing issues with Outlook.com
To guide you in the correct direction, I need more than information from you by answering the following questions:
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How are you trying to admission Outlook.com? Is information technology through Web or App?
If you are trying to access your Outlook.com account via browser, then I suggest you lot to admission your Outlook business relationship through unlike web browser and bank check if the outcome persists.
Reference : Refer to the following Microsoft article on All-time browsers for Outlook.com .
http://windows.microsoft.com/en-the states/windows/outlook/supported-browsers
Your respond is very important for usa to ensure a proper resolution.
Please get back to us with the higher up data to assist you accordingly.
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I am accessing outlook.com through the Google Chrome browser on my iMac. I tried deleting the connected accounts on a different browser, Safari, and the aforementioned fault bulletin appears.
With all due respect, I don't retrieve this is a browser issue but an internal outlook.com mistake. The same gmail account is listed twice under my connected accounts. It appears that outlook.com does not ordinarily permit you to add together the aforementioned account twice. Nonetheless, I may have gotten around this when I attempted to add the gmail business relationship a second time before the first attempt completed processing.
Delight suggest.
Cheers.
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Hither is the screenshot showing the duplicate continued Gmail accounts (I am using the Google Chrome browser on my iMac, just I accept tried this from a Windows PC using Explorer, equally well as Safari, and the results are the same):
Here is the screenshot after I click the trash can icon to delete account:
Finally, here is the error message I get after clicking Yes button:
***Personal information deleted by the moderator. Delight see the Microsoft Community Often Asked Questions for more information on how you tin can protect your privacy.***
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Howdy,
Cheers for getting back to the states and I exercise appreciate your efforts and fourth dimension.
Please be informed in previous version of Outlook.com information technology use to come similar this.
Microsoft account
| *** E-mail address is removed for privacy *** m | Transport and receive | Details |
Outlook.com aliases
| *** E-mail address is removed for privacy *** g | Send and receive | Details |
So in the same manner, every bit you have created an allonym to this business relationship, that is why it is reflecting two times, first time as a Microsoft business relationship and the 2nd time as the alias created to this account, only not as it use to reverberate in the older version of Outlook.com because this is how the new version is designed by default.
Keeping that in mind, every bit this is the principal and but account, you cannot remove it, due to which you are getting that error.
In futurity, if you lot have any issues related to Outlook.com, do get back to us. We will be happy to assist you.
one person found this answer helpful
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This response makes absolutely no sense. Can someone else delight help with this issue??
By the mode, this is why Microsoft outlook is losing to Gmail and other email providers.
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Are you lot also two sets of emails?
Is the gmail accost listed twice under the From addresses?
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Yes exactly. On the left hand side of outlook window, the gmail inbox is listed separately. When I first had this consequence, information technology was listed twice. I deleted both duplicate gmail inboxes, merely one gmail inbox always returns.
When I draft a new e-mail, the 'from' field lists the gmail address twice.
Thanks.
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Hi,
Cheers for posting your response.
I would like to inform you that, I take sent you a private bulletin for collecting additional information nigh your E-mail account. Please answer to information technology in the private message itself.
Cheers.
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Hi,
I'yard facing exactly the same problem with a POP3/SMTP (non-gmail) account that appears twice and that cannot exist removed. When I draft a new east-mail, the 'from' field lists the address twice.
Delight see below (Outlook-Mail service in German language):
"There was a trouble saving your changes. Delight try once again. If the trouble continues, contact back up."
Thanks a lot!! : )
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Source: https://answers.microsoft.com/en-us/outlook_com/forum/all/unable-to-delete-duplicate-connected-gmail/6ed62e29-d5ea-4687-85a6-5a31fec37153
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